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Content Specialist for PayPal in Sao Paolo


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HighTech Passport, a Localization and Internationalization company, is providing, among others, our customers with outsourced international content management and localization staff.

We are currently conducting a search for one of our clients,PayPal, a leading global online payment services company driving connected commerce across all channels " online, mobile, and in-store. They are looking for a professional Content Specialist with a solid online or mobile background, with the ability to simultaneously juggle across multiple projects and requirements, and the skills to write concise and intuitive copy in English.

This is a contracting full time position of 40 hours/week and requires working on-site in their Sao Paolo office.

Role Outline
The Content Specialist will be responsible for the quality of adapted content for non-US markets. The main objective of this role is to ensure that product based email content is accurate and culturally appropriate. To achieve this, the Content Specialist will work closely with the US source author, product owner, production manager and in-country cross-functional teams.

The responsibilities for this role include, but are not limited to:
Modifying or re-writing content in English to ensure it is:
o Accurate from feature availability point of view
o Culturally appropriate
o Approved by Compliance/Legal teams
Updating, writing and implementing content to reflect product updates or regional and/or country specific features requirements
Working closely with Global Content Governance team, Linguists and Content Managers to ensure we follow the guidelines from the content playbook, glossary, voice & tone and style guides
Leading the legal review process
Using project management principles to ensure deliverables are met
Working in an internal email content management tool, including testing to ensure proper email rendering
Partnering with global stakeholders in across multiple time zones

Education and/or Relevant Experience:
Native or bilingual proficiency in English
Excellent writing and editing skills
Critical thinking and creative problem solving skills
3+ year previous work experience writing, editing or adapting content for global audiences
Familiarity with localization/translation processes a plus
Experience creating and sending emails a plus
Ability to work within tight and often-changing deadlines
Ability to work with and communicate effectively to diverse individuals
Strong organizational and project management skills
Bachelors Degree or equivalent in English, Journalism, Communications, Marketing, HCI or related field.

Perks
- Excellent compensation
- Contract for 6 months
- 40 paid hours/week guaranteed
- Opportunity to grow professionally into a leading global online payment services company
- Creative work environment

If you are interested in this position, we would appreciate hearing from you at your earliest convenience and providing us with an updated resume.

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